Termsandconditions

About us

The website and services are run by Color For You ("Color For You", "we", "us"), a personal colour analysis studio based at South Jakarta, DKI Jakarta, Indonesia.

By creating an account, booking a session, or buying a course you agree to these terms and to our Privacy Policy. If you do not agree, please do not use our services.

What we offer

Color For You offers services and digital products only. We do not sell or ship physical goods.

• Personal colour analysis and styling sessions, held at our studio or online by video call, depending on the package you choose.
• Online courses with video lessons, an exam, and a digital certificate.
• Brand collaborations (campaign palettes, team sessions, colour direction), quoted separately by agreement.

Each service page shows what a package includes, how long it lasts, and its price before you book.

Prices

All prices are in Indonesian rupiah (IDR) and include applicable taxes. The total shown on the payment step is the amount you pay — we do not add payment or handling fees on top.

We may change prices at any time, but a booking or purchase that is already paid keeps the price you paid.

Booking and payment

To book a session, choose a package, a date, and an available time, then pay online. Payments are processed by our payment partner Duitku. We accept:

• Bank transfer via virtual account (for example BCA, Mandiri, BNI, BRI, Permata, and other participating banks).
• QRIS, payable from any banking or e-wallet app that supports QRIS.

Your time slot is reserved while the payment is open. A virtual account number is valid for 2 hours and a QRIS code for 30 minutes. If the payment is not completed in time, the booking is cancelled automatically and the slot is released to other clients.

Your booking is confirmed automatically as soon as the payment is received. You can see the confirmation and payment details on your booking page in your account, and we also send a confirmation by WhatsApp or email.

We never ask for your card number, bank PIN, or internet-banking password. Payment details are handled by Duitku and your bank, not by us.

How services are delivered

• Studio sessions take place at our studio on the date and time you booked. The exact address and directions are sent with your confirmation.
• Online sessions take place by video call; the link is sent before the session.
• Please arrive on time. If you are more than 15 minutes late, the session may be shortened so the next client is not delayed, and the full price still applies.
• Courses are delivered digitally. Access opens in your account immediately after payment and stays available for as long as your account is active.

Rescheduling

You can move a paid session to another available date and time free of charge up to 24 hours before it starts. Contact us on WhatsApp or by email with your booking reference.

Requests made less than 24 hours before the session cannot be rescheduled and are treated as a no-show, unless we agree otherwise.

Cancellations and refunds

If you cancel:

• At least 24 hours before your session — you receive a full refund of the amount paid.
• Less than 24 hours before your session, or if you do not attend (no-show) — the payment is not refundable.

If we cancel (for example because a consultant is unwell or due to circumstances beyond our control), you choose between a new date at no extra cost or a full refund.

Courses can be refunded within 14 days of purchase if you have watched less than 20% of the lessons. Completed sessions and issued certificates are not refundable.

If you are charged twice, or a payment arrives after a booking has expired, the extra amount is refunded in full.

How refunds work:

• Ask for a refund by WhatsApp or email and include your booking reference or order ID.
• Once a refund is approved, we transfer the money to the bank account you give us within 7 working days. Bank transfers and QRIS payments cannot be reversed automatically, so refunds are sent by bank transfer.
• The refund status and amount are shown on your booking page, and we confirm by WhatsApp or email when the transfer is done.

Your account

Please give accurate details and keep your login secure. An account is for one person; course access may not be shared.

We may suspend an account that is used for fraud, abuse, or sharing paid content. You can delete your account at any time from your account settings.

Courses and certificates

Buying a course gives you a personal, non-transferable licence to watch it. Recording, copying, or redistributing the lessons is not allowed.

A certificate is issued when you pass the course exam with a score of 70% or higher. Certificates are for personal or professional reference and are not an accredited qualification.

Intellectual property

All content on this website — text, photos, videos, course materials, and the Color For You name and logo — belongs to Color For You or its partners and may not be used without written permission. Brand logos shown on the Collaboration page belong to their owners.

Our responsibility

Our colour and styling recommendations are professional advice based on our method; how you use them is your choice. To the extent allowed by law, our liability for any claim is limited to the amount you paid for the service concerned.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. Bookings and purchases are governed by the terms in force when you paid.

Governing law and complaints

These terms are governed by the laws of the Republic of Indonesia. If something goes wrong, please contact us first — we will do our best to resolve it quickly and fairly. Disputes that cannot be settled amicably are resolved by the competent courts in Indonesia.

Contact us

• Email: hello@colorforyou.id
• WhatsApp: +6281234567890
• Address: South Jakarta, DKI Jakarta, Indonesia
• Customer service hours: Monday–Saturday, 09:00–18:00 WIB